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Financial Information and Content Management Services

FINANCIAL SERVICES CONTENT MANAGEMENT

Explore how digital information retrieval can help you reduce loan application processing cycles, reap measurable savings in administrative costs, and enable more information sharing with departments and branches.

  • CREDIT UNIONS

    Enhance operations through automation to process new members and provide a paper-free
    experience.




    ACCOUNT ORIGINATION

    Replace paperwork with secure electronic data so employees can enter required financial information into simple on-screen forms without leaving the customer’s sight. Signatures can be captured digitally, and important data can be scanned, stored and linked to each customer’s account.

    AUDIT AND COMPLIANCE

    Give internal managers and external auditors quick access to the records they need, reducing billable hours during audits. Stay ahead of new regulations as you revise your document management policies - knowing your system automatically records every time a document is accessed, viewed, edited or acted upon. Ensure that industry compliance standards are met and avoid costly penalties for non-compliance.

    FRAUD INVESTIGATION

    Control revisions and instantly track changes applying consistent user rights and privileges. By automating the retention of essential documents, you have control over the workflow of your information and avoid loss or mishandled documents within your process.

    CARD SERVICES

    Track every customer interaction and empower your team to instantly see all relevant documents to answer questions more quickly. Use these better business tools to create additional sales opportunities, retain customer loyalty, and strengthen business relationships. Enable your manager to see real-time process statistics to identify bottlenecks and prevent problems.

    MEMBER SERVICES

    Automation and compliance tools help to ensure that programs are in compliance with rules and regulations for program enrollment and eligibility. Utilize digital record management tools to easily organize and access member information.

    OPERATIONS

    Improve processes for your Human Resources and Accounting teams by replacing paper with digital information. Automate workflows, manage recruitment/onboarding and integrate financial processes seamlessly for Accounts Payable, Accounts Receivable, Human Resources, and Contract Management.

  • BANKS

    Digitize records for access to customer data to strengthen business relationships. Track every
    interaction for fraud prevention and operational excellence.




    AUDIT AND COMPLIANCE

    Give internal managers and external auditors quick access to the records they need, reducing billable hours during audits. Stay ahead of new regulations as you revise your content and document management policies - knowing your system automatically records every time a document is accessed, viewed, edited or acted upon. Ensure that industry compliance standards are met and avoid costly penalties for non-compliance.

    FRAUD INVESTIGATION

    Control revisions and instantly track changes applying consistent user rights and privileges. By automating the retention of essential documents, you have control over the workflow of your information and avoid loss or mishandled documents within your process.

    CARD SERVICES

    Track every customer interaction and empower your team to instantly see all relevant documents to answer questions more quickly. Use these better business tools to create additional sales opportunities, retain customer loyalty, and strengthen business relationships. Enable your manager to see real-time process statistics to identify bottlenecks and prevent problems.

  • LENDING

    Accelerate processing through digitization and automation for a better customer experience and
    more efficiency in advancing the approved loans.




    LOAN APPROVALS

    Convert all incoming applications to electronic forms and XML-based documents to speed loan approval with collaborative processes for authorization.

    COMPLIANCE MONITORING

    Improve both compliance with requirements from government rules and customer service with real-time access to loan status and payment data.

    CUSTOMER MONITORING

    Customer Configure customer dashboards to track status of the loan process and set benchmarks to measure progress and results.

WORKING WITH US

The hallmark of the Konica Minolta Content Services practice is that we meet you where you are on your digital transformation journey, whether you are an SMB or Large enterprise. Our team will work closely with you to understand your specific industry’s needs and build a plan that fits your goals.

STEP 1

Fill out an online form, so we may contact you to better understand the unique challenges your business faces.

STEP 2

Our Intelligent Information Management team will provide insight as to how Konica Minolta has helped similar organizations address their challenges.

STEP 3

We will follow the Konica Minolta Experience, our proven process, to co-author a solution that best meets the needs of your organization.