Government - State & Local

INTELLIGENT INFORMATION MANAGEMENT FOR GOVERNMENT

For counties and municipalities, we offer smart tools to manage state and local government content and constituent needs and help to reduce operating costs while providing faster and better government services. Agencies need an affordable platform that will help deliver mission-critical services to constituents and lay the foundation for digital government.

• FINANCE & ADMINISTRATION

  Collecting and spending public funds involves many paper-based processes that are difficult to manage and track. With digital assets to retrieve versus paper, your agency can deliver better constituent services.

  
  

  
  

  
  

  CONTRACT MANAGEMENT

  Easily search and retrieve contracts managed by your agency while transforming your contract management process from contract reviews to the management of contract renewals.

  HUMAN RESOURCES

  From OnBoarding, employee relations, records management and more, give your teams complete visibility into human resource files and processes.

  ACCOUNTS PAYABLE

  Automate the processing of your accounts payable transaction documents, like invoices and purchase orders, to accelerate the workflow and monitor the entire process. Integrate with your Line-of-Business solution for a streamlined digital process.

  AGENDA MANAGEMENT

  Easily manage agendas, minutes, video, voting and records related to a meeting. Create public and executive session packets electronically, and publish and distribute them online or on tablets with a few clicks.

  PUBLIC RECORDS REQUEST MANAGEMENT

  Government officials meet their legal responsibilities in less time while providing better constituent access to records that they demand.

  TAX AND LAND RECORD MANAGEMENT

  Manage property assessment appeals within your system, instead of on paper. By automating the appeals process you can accelerate review time and provide better constituent service.

• HEALTH AND HUMAN SERVICES

  Meet compliance and customer goals with automation and case management tools. Securely
  store sensitive and confidential information.

  
  

  
  

  
  

  ELIGIBILITY DETERMINATION

  Automation and compliance tools help to ensure that programs are in compliance with rules and regulations for program enrollment, eligibility and funding.

  GRANTS MANAGEMENT AND COMPLIANCE

  Provide a seamless experience for your grant programs with virtual file cabinets, secure mobile access to digital files - eliminating paper in the field for caseworkers and support compliance with funders’ requirements.

  POLICY AND PROCEDURE ADMINISTRATION

  Protect constituent information while easily accessing and sharing what you need to drive your programs. With a case management platform, meet the individual needs of your diverse programs and services.

  VITAL RECORDS

  With sensitive and confidential information stored in a secure location, easily retrieve information for reduced over-the-counter transaction time. Drive eligibility determination and quickly more clients through initial and annual reviews.

• PUBLIC HOUSING ASSISTANCE

  Improve the constituent experience by accelerating housing eligibility and automating the
  approval process.

  
  

  
  

  
  

  ELIGIBILITY DETERMINATION

  Automation and compliance tools help to ensure that programs are in compliance with rules and regulations for program enrollment, eligibility and funding.

  GRANTS MANAGEMENT AND COMPLIANCE

  Provide a seamless experience for your grant programs with virtual file cabinets, secure mobile access to digital files - eliminating paper in the field for caseworkers and support compliance with funders’ requirements.

  POLICY AND PROCEDURE ADMINISTRATION

  Protect constituent information while easily accessing and sharing what you need to drive your programs. With a case management platform, meet the individual needs of your diverse programs and services.

  CLIENT AND TENANT RECORDS

  Quickly move individuals off of waitlists and into housing with collaboration with landlords, property managers, and tenants in real-time to share key documents, fewer time-consuming administrative tasks, and secure integrations with Emphasys, Yardi, MRI and more.

• JUSTICE AND PUBLIC SAFETY

  Confidently share sensitive information digitally with law enforcement, the Justice Department
  and other government agencies to reduce risk and delays. Improve case management.

  
  

  
  

  
  

  COURT CASE MANAGEMENT INTEGRATION

  Support prosecutors and public defenders with information for case and attorney assignments, client eligibility, and case and attorney performance activity. Securely share files between internal or external attorneys and agencies.

  JAIL/PROBATION MANAGEMENT

  Streamline the management of the ever-increasing inmate documentation and data with content management systems to automate record requests, arraignments, and warrants, while providing constituents with self-service and online access to public records.

  LAW ENFORCEMENT CASE MANAGEMENT

  Capture case documents and related data making Records immediately available – regardless of location. Using electronic file sharing, law enforcement can add to a case file in the Justice Department.

• PLANNING AND PUBLIC WORKS

  Use digitization to improve plan review and make your processes simpler and faster. Link
  documents, drawings and processes to your GIS.

  
  

  
  

  
  

  ASSET MANAGEMENT

  Store the government content and documents your agency needs to maintain assets within a single repository. Integrate with market-leading asset management solutions.

  ELECTRONIC PLAN REVIEW

  Automate the collection and review of plan submissions to final approval in a single, central repository. With digital access from anywhere, you have visibility and easy access without the headache of paper-based bottlenecks.

  ESRI INTEGRATIONS

  Leverage your GIS investment by retrieving supporting documents from your maps and giving users access to information that they need from their preferred ESRI ArcGIS application.

  APPLICATION INTEGRATIONS (MERITAGE, CITYWORKS, TEMPEST)

  File sharing by integrating with common applications enable you to work through one platform with access to other software you use daily. Connect documents, electronic plans, and permitting systems.

• WATER AUTHORITIES

  Use digitization to improve records management, service request management and reporting.
  Automate tracking for a better constituent experience.

  
  

  
  

  
  

  HUMAN RESOURCES

  From OnBoarding, employee relations, records management and more, give your human resource team complete visibility into HR files and processes.

  RECORDS MANAGEMENT

  Leverage digital files for comprehensive Records Keeping to provide better access, security and better management of information, including Inspection and Maintenance Records.

  ELECTRONIC METER PROCESSES

  Automate meter requests to shorten meter request processing time and improve downstream results. Use digitization to support off-site workers and real-time updates to replace written application updates.

  ACCOUNTS PAYABLE

  Automate the processing of your transaction documents, like invoices and purchase orders, to accelerate the workflow and monitor the entire process. Integrate with your Line-of-Business solution for a streamlined digital process for your accounts payable department.

  CONTRACTS MANAGEMENT

  Easily search and retrieve contracts managed by your agency while transforming your contract management process from contract reviews to the management of contract renewals.

• VETERANS SERVICES

  Improve records management with digitization and provide quicker response times to veterans’
  inquiries.

  
  

  
  

  
  

  ENROLLMENT & ELIGIBILITY MANAGEMENT

  Automation and compliance tools help to ensure that programs are in compliance with rules and regulations for program enrollment, eligibility and funding.

  FIELD SERVICES FOR VETERAN’S BENEFITS

  Respond quickly to veteran inquiries and provide timely service.

  RECORDS MANAGEMENT / DEMOGRAPHICS MANAGEMENT

  Leverage digital files for comprehensive Records Keeping to provide better access, security and better management of information.

  REPORTING & DASHBOARDING

  Digitize information with eforms and automated workflows to enable comprehensive reporting and easy-to-read dashboards.