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Server & PC Management
All Covered offers comprehensive server and desktop management to proactively update, back up and manage all of your computers and servers remotely. Our server and PC management services monitor every aspect of the network to detect issues before they cause a severe problem.
Help Desk
Through All Covered’s help desk service, IT users will have access to live help desk support via phone or online 24 hours a day, 7 days a week. Our help desk is staffed around the clock by All Covered engineers, who are located in the U.S. and held to the same standards as our engineers who visit your business site.
IT Support
Even the most stable and monitored IT systems can develop problems that require addressing. After reporting an issue, All Covered can remotely access your organization’s IT systems and initiate remote support to address the problem. When remote support isn’t enough, our engineers are available for onsite visits to assess problems and make repairs.
Client Portal
All Covered's client portal gives your organization immediate access to an administrative dashboard to manage your IT systems. You can use it to schedule visits, submit and track help tickets online, and access a wealth of information, including upcoming scheduled support, client services reports, network diagrams and proposals. Your organization can also use the client portal to view financial data such as billing statements, past and current invoices, and payment histories.
IT Strategy
To ensure that your organization’s IT systems are positioned to support current and future demand, it is important to invest in strategic IT planning to create a maintainable IT infrastructure that will support your organization’s goals. All Covered’s engineers can help guide your business through the abundance of emerging technologies at your disposal and help plan a strategy that makes the most of your IT budget while addressing technology needs.
Server Backup
Server crashes can affect any business and can stem from such mundane causes as human error, power outage or hardware failure. All Covered’s server backup solution uses an easy-to-deploy dedicated local appliance that incorporates local backup, cloud backup, and object-level exchange restore, and offers a local and cloud server business continuity option.
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All Covered offers comprehensive server and desktop management to proactively update, back up and manage all of your computers and servers remotely. Our server and PC management services monitor every aspect of the network to detect issues before they cause a severe problem.
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Through All Covered’s help desk service, IT users will have access to live help desk support via phone or online 24 hours a day, 7 days a week. Our help desk is staffed around the clock by All Covered engineers, who are located in the U.S. and held to the same standards as our engineers who visit your business site.
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Even the most stable and monitored IT systems can develop problems that require addressing. After reporting an issue, All Covered can remotely access your organization’s IT systems and initiate remote support to address the problem. When remote support isn’t enough, our engineers are available for onsite visits to assess problems and make repairs.
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All Covered's client portal gives your organization immediate access to an administrative dashboard to manage your IT systems. You can use it to schedule visits, submit and track help tickets online, and access a wealth of information, including upcoming scheduled support, client services reports, network diagrams and proposals. Your organization can also use the client portal to view financial data such as billing statements, past and current invoices, and payment histories.
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To ensure that your organization’s IT systems are positioned to support current and future demand, it is important to invest in strategic IT planning to create a maintainable IT infrastructure that will support your organization’s goals. All Covered’s engineers can help guide your business through the abundance of emerging technologies at your disposal and help plan a strategy that makes the most of your IT budget while addressing technology needs.
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Server crashes can affect any business and can stem from such mundane causes as human error, power outage or hardware failure. All Covered’s server backup solution uses an easy-to-deploy dedicated local appliance that incorporates local backup, cloud backup, and object-level exchange restore, and offers a local and cloud server business continuity option.
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